Ecommerce Fullfilment Service in Riyadh, Jeddah, Dammam, Saudi Arabia
UNITS Ecommerce Fulfilment Advantages
Cross-Border Delivery
Domestic Delivery
E-Commerce Fulfillment Solutions
24/7 Customs Clearance
Your Partner in Storage, Supply, and Logistics
Unlock seamless storage, supply, and logistics solutions with UNITS. Our extensive network of warehouses caters to diverse needs, ensuring efficient management and operation for businesses across Saudi Arabia.
Our Capabilities
- Fastest customs clearance at Saudi Arabia’s 3 major airports
- Low return rate of 12%
- Eliminate cash handling – remit payments to e-retailers in KSA and UAE within 10 days
- Border-free infrastructure across regions
- Technology-driven customs declaration process
- Increase sales while reducing returns
- Warehousing, distribution, and after-sales support
What is ecommerce fulfillment
Ecommerce fulfillment refers to the process within your supply chain that involves receiving bulk goods, managing inventory storage, processing orders, and delivering products to customers. Key steps in online order fulfillment include:
- Stocking products at an ecommerce fulfillment center
- Adding SKUs to inventory systems
- Picking items and packaging orders
- Delivering orders to customers
- Handling product returns
How do you fulfill an ecommerce order?
Every ecommerce operation requires a robust fulfillment process. For small online retailers, this process might involve maintaining a modest inventory in a home garage, manually assembling orders, and personally delivering packages to service providers like the Post Office, FedEx, or UPS.
For larger companies, the process begins with receiving bulk shipments—either full containers or truckloads of stock—which are delivered to a fulfillment center. There, employees register the new inventory in the warehouse management system (WMS) and store the products accordingly.
Upon receiving a customer’s order, an automated integration between the ecommerce platform or order management software and the WMS ensures the order details are communicated swiftly. This triggers the creation of a pick list for warehouse staff to collect the items needed. After gathering the items, they are packaged securely and handed over to a third-party logistics (3PL) provider who manages the final shipment to the customer.
The Ecommerce Fulfillment Process
The ecommerce fulfillment process encompasses several key stages, each with numerous detailed steps. This breakdown covers the core elements of fulfillment logistics.
Receiving
Fulfillment centers feature specialized receiving docks where delivery trucks unload client merchandise. To facilitate efficient operations, it’s advisable to send an Advance Shipping Notice (ASN) to the warehouse detailing the contents and expected arrival of your shipment. This enables the facility to prepare staff for prompt unloading and integration of your products into their Warehouse Management System (WMS). A best practice in third-party logistics (3PL) is to verify the shipment’s contents against the ASN upon arrival. This stage is crucial for detecting any transit damage or discrepancies in stock keeping units (SKUs). Effective inbound procedures are essential to avoid inventory inaccuracies.
Challenges in Receiving
Many ecommerce warehouses experience inefficiencies during the receiving phase. If pallets are left unattended on the dock, products are not accounted for in inventory, potentially leading to missed sales opportunities. It is beneficial to partner with a fulfillment service provider that ensures inventory is stocked within one to two days of receipt and maintains precise, real-time inventory records to enhance your inventory management strategies.
Warehousing
The warehousing of ecommerce products entails the organized management of inventory within a designated area. Although warehousing includes storage, these facilities are not merely static storage spaces but rather dynamic environments where products are continuously distributed and replenished.
Storage Systems
In fulfillment warehouses, there are systematic methods for shelving products. The layout includes clearly marked aisles and shelves, with designated locations for each SKU, all of which are recorded in the WMS. When an order is placed, the system generates a picklist indicating the exact aisle and shelf location for each SKU. Labels and barcodes on shelves assist pickers in verifying they are selecting the correct item for each order.
